Customer Service Associate
Make outbound calls in order to provide information & generate sales
Main Job Tasks and Responsibilities
• Generate sales.
• Make calls and handle customer queries / objections
• Provide customers with product and service information
• Identify and escalate priority issues
• Place Follow up calls as and when required
• Document call related inputs according to standard operating procedures
Education and Experience
• Fresher’s welcome. Prior experience in any International or Domestic BPO would be an added advantage.
• Minimum - HSC.
• Proficiency in computer applications.
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
Key Competencies
• Excellent in spoken English.
• Good Listening and sales skills
• Organizational skills
• Attention to detail
• Team player
• Stress tolerance
• Flexible to work in US Shifts
CTC range - INR 10,000 to INR 20,000 per month. The factors to decide this will be – Prior Pharmacy Sales Experience or Experience in outbound sales in International BPO, Performance during the interview and their last drawn salary.
Please send your resume at Jobs@Gawde.com
Make outbound calls in order to provide information & generate sales
Main Job Tasks and Responsibilities
• Generate sales.
• Make calls and handle customer queries / objections
• Provide customers with product and service information
• Identify and escalate priority issues
• Place Follow up calls as and when required
• Document call related inputs according to standard operating procedures
Education and Experience
• Fresher’s welcome. Prior experience in any International or Domestic BPO would be an added advantage.
• Minimum - HSC.
• Proficiency in computer applications.
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
Key Competencies
• Excellent in spoken English.
• Good Listening and sales skills
• Organizational skills
• Attention to detail
• Team player
• Stress tolerance
• Flexible to work in US Shifts
CTC range - INR 10,000 to INR 20,000 per month. The factors to decide this will be – Prior Pharmacy Sales Experience or Experience in outbound sales in International BPO, Performance during the interview and their last drawn salary.
Please send your resume at Jobs@Gawde.com
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